Working with a Bad Listener

Working with a Bad Listener

Before you give up on the bad listener on your team (which, of course, might be your boss… or, um… you?!), have you considered what you could do to improve communications? This article by Rebecca Knight offers some great tips and reminders, along with two brief case studies that illustrate some practical strategies. Like so many things, we don’t get to control the outcome of a conversation. But we do […]