A three-part tool for dealing with conflict on your team

A three-part tool for dealing with conflict on your team

Last week I told a story about the power of embracing criticism. Building on that idea, let’s explore how to embrace different kinds of criticism and conflict on your team. You know the scenario: You’re having a team meeting, and someone is proposing a new idea. Before they get three sentences in, somebody else attacks or dismisses the idea. Suddenly, people are more focused on staking positions and forming allegiances, […]

Conflict in action: A story about embracing criticism

Conflict in action: A story about embracing criticism

We’ve been thinking about courageous ways to deal with conflict. What does this look like in practice? What can you do when you’re confronted with someone who opposes your vision, your ideas, or your plan? Let’s take a look at the pretty common scenario of facing opposition in a group setting. Karen Kimsey-House is one of my great teachers and co-founder of the Coaches Training Institute (CTI). Karen tells the […]

Breaking the Cycle of Defensiveness and Blame

Breaking the Cycle of Defensiveness and Blame

Last week I wrote about what happens when we face conflict and we stop seeing each other as people. We stop seeing that our opponents have strengths, flaws, needs, and aspirations — just as we do. Instead, we reduce each other to less than human. These strategies may make us feel better. But any relief we feel is just temporary. And we’re not working toward resolving the conflict. The authors […]

Courage, conflict, and how we lose track of what we care about

Courage, conflict, and how we lose track of what we care about

I offered this idea recently to a group of state legislators gathered in Seattle during the 2015 Summit of the National Conference of State Legislators. More than 4000 elected officials and legislative staffers got together to discuss hot topics ranging from energy policy to education funding, mental illness in the criminal justice system, marijuana legalization, and beyond. During this non-partisan gathering, 85 of us spent a morning together focused on […]

Pixar & the science of “Inside Out”

https://www.facebook.com/shorthandconsulting/posts/1621704904784280

The danger of a single story

https://www.facebook.com/shorthandconsulting/posts/1621704428117661

The Coach in the Operating Room

https://www.facebook.com/shorthandconsulting/posts/1621707368117367